Legal notice
This website is owned and operated by Sovaira Apparels, under the brand name Urbanen.
By accessing, browsing, or purchasing from this website, you agree to the terms mentioned in this Legal Notice, along with our Terms and Conditions, Privacy Policy, Shipping Policy, and Return and Refund Policy.
Website Owner Details
Brand Name: Urbanen
Business Name: Sovaira Apparels LLP
Contact Email: sovairaapparels@gmail.com
Website: www.urbanen.in
Website Usage
The content available on this website is provided for general information, product display, and online shopping purposes only.
Customers are requested to read product details, size charts, pricing, shipping information, return policy, and other terms carefully before placing an order.
Urbanen reserves the right to update, modify, remove, or change any part of the website, product information, pricing, offers, policies, or terms at any time without prior notice.
Product Information
We make every effort to display product details, colours, sizes, images, descriptions, prices, and availability as accurately as possible.
However, minor differences may occur due to screen settings, photography, lighting, fabric texture, or device display quality.
Product availability may change without prior notice. Urbanen reserves the right to cancel or reject any order in case of stock unavailability, pricing error, technical error, suspicious transaction, or any other genuine reason.
Hygiene-Sensitive Products
Urbanen deals in innerwear and personal wear products such as trunks, underwear, vests, and similar items.
Due to hygiene and personal care reasons, products once delivered are not eligible for return, exchange, or refund, except in cases where the customer receives a damaged, defective, or wrong product.
Customers are requested to check size, colour, quantity, and product details carefully before placing an order.
Intellectual Property Rights
All content available on this website, including brand name, logo, product images, product descriptions, graphics, design, layout, banners, icons, text, and other visual material, belongs to Urbanen or its respective owners.
No part of this website may be copied, reproduced, modified, distributed, used, uploaded, published, or commercially exploited without prior written permission from Urbanen.
Any unauthorised use of our brand name, logo, images, content, or website material may result in legal action.
Pricing and Payment
All prices displayed on the website are in Indian Rupees unless stated otherwise.
Prices, discounts, offers, and availability are subject to change without prior notice.
Payments made through the website are processed through secure third-party payment gateways. Urbanen does not store your complete card, UPI, net banking, or payment credentials.
Limitation of Liability
Urbanen will not be responsible for any direct, indirect, incidental, or consequential loss arising from the use of this website, inability to access the website, product misuse, delivery delays caused by courier partners, incorrect information provided by the customer, or events beyond our control.
Our responsibility for any approved claim shall be limited to the value of the product purchased by the customer.
External Links
This website may contain links to third-party websites, payment gateways, courier tracking pages, or service providers.
Urbanen is not responsible for the content, privacy practices, policies, errors, or services of third-party websites or platforms.
Customers are advised to review the terms and policies of such third-party platforms before using them.
User Responsibilities
By using this website, you agree that you will not misuse the website, place fraudulent orders, provide false information, attempt unauthorised access, copy website content, or engage in any activity that may harm the website, brand, or other users.
Urbanen reserves the right to cancel orders, restrict access, or take appropriate legal action in case of misuse, fraud, or violation of website terms.
Changes to This Legal Notice
Urbanen may update this Legal Notice from time to time. Any changes will be posted on this page.
Customers are advised to review this page periodically to stay informed about the latest terms.
Governing Law and Jurisdiction
This Legal Notice shall be governed by and interpreted in accordance with the laws of India.
Any dispute arising out of or related to the use of this website, purchase of products, or any transaction with Urbanen shall be subject to the jurisdiction of competent courts in India.
Contact Us
For any legal, website, order, or policy-related query, please contact us at:
Email: sovairaapparels@gmail.com
Our team will review your query and respond as soon as possible.